The privacy of our visitors to is important to us. We recognize that privacy of your personal information is important. Here is information on what types of personal information we receive and collect when you visit, and how we safeguard your information. We never sell your personal information to third parties.
As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as AOL or ComCast), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site.


We do not use cookies on our website.

Information we collect

When you fill out and submit our online contact form, the following information will be collected:

  • Name
  • Contact information including email address
  • Demographic information such as postal code
  • Other information relevant to customer input

By submitting acceptance to any invitation or given form, you will be also granting consent for enrollment into our Newsletter, containing our latest and exclusive product offerings. The collected data will be solely used for sending Charter communications by email or mail.

Sharing your information with third parties

The information we collect is shared only with Charter's regional sales representatives or contractors who assist in providing support for our internal operations. Your information is not shared with other organizations for any commercial purpose.